These fees and limits can change. You can find out more in your terms and conditions.

(The table below shows how much you pay for different Multi-currency Cash Passport™ services)

Description Fee
Card purchase fee FREE
Load fee and Top-up fee (also known as Reload fee) When loading/reloading foreign Currency, exchange rates will apply. These rates may include a margin/service fee1
Paying in shops, restaurants, hotels and online (some merchants may charge a fee) FREE2
Using a cash machine/ATM abroad (some cash machine operators charge a fee) FREE2
Domestic (UK) ATM Fee3 4

GB£1.50 EU€1.75 US$2.30 AU$2.30 CA$2.40 NZ$3.00 ZAR20

Withdrawing cash over the counter in a bank

GB£4.00 EU€4.70 US$6.20 AU$6.00 CA$6.40 NZ$8.00 ZAR50

Additional Card FREE
Cashing out at a participating Travelex store Check with the store at the time of cash out to see if a fee will be applied

Cashing out over the telephone (except in an emergency)

GB£6.00 EU€7.00 US$9.50 AU$9.00 CA$9.50 NZ$25 ZAR140

Shortfall fee (if the aggregated Currency balances or any Currency balance drop below zero)

GB£10 EU€15 US$15 AU$20 CA$20 NZ$25 ZAR140

Replacement Card FREE
Transferring money from one Currency to another Subject to an exchange rate determined by us and communicated to you at the time of the transfer
Not using your Card for a long time? If you don’t use your Card for 12 months an inactivity fee will be taken off your balance each month+ GB£2.00
Foreign exchange fee2 5.75%


1 When loading/reloading to your GB£ Currency wallet, a charge of 2% of the (re)load value applies. A GB£3 minimum charge may apply - please check with the store.

2 Merchant transactions and ATM withdrawals in a currency other than a Currency available on the Card will be exchanged to a Currency on the Card at an exchange rate determined by MasterCard® on the day the transaction is processed, increased by 5.75% (the foreign exchange fee).

3 If there are insufficient GB£ funds, the amount will be funded by converting the transaction amount into the next available Currency balance on the Card in the following order of priority: GBP, EUR, USD, AUD, CAD, NZD, ZAR. The foreign exchange rate used is the rate determined by MasterCard on the day the transaction is processed, increased by 5.75% (the foreign exchange fee). The ATM fee will be charged in the last Currency used to effect the ATM withdrawal.

4 Some cash machine operators charge an additional fee

+ If following the debit of any monthly inactivity fee, the Card Fund balance is less than the fee, we will waive the difference. These fees and limits can change. You can find out more in your terms and conditions .


(This table shows the limits on using your Card. The limits are given in GB£, but they include all the Currencies loaded on to the Card)


Description Limit
Maximum total balance at any one time (including all Currencies)4 GB£5,000

Maximum load and reload over 12 months (the most you can load onto all prepaid cards issued to you by us during any 12 month period, including all Currencies)

Minimum load and reload GB£50
Withdrawing cash from cash machines (some operators may set their own limits) GB£500 per 24hrs
Withdrawing cash over the counter in a bank GB£150
Spending money in shops, restaurants etc. (Some merchants may set their own limits) GB£3,000 per 24hrs
Maximum number of Additional Cards 1
Card lifetime See Card for expiry date
Maximum number of attempts when entering your PIN 3 in each 24 hour period
Maximum number of active accounts at any one time 1


4 The amount that can be loaded/reloaded will vary depending on which channel you choose, i.e. online, in store, telephone or internet banking. Click here for more information.