Contact Us - General Enquiries

CONTACT CARD SERVICES...

Please note that, for security reasons, whenever you contact Card Services, you must NOT include your full 16-digit State Bank Multi-Currency Foreign Travel Card number in any written correspondence. The Card number should always be supplied by providing the first six and last four digits only, for example 1234 56xx xxxx 0123.

BY EMAIL

If you have a general query, or want to pass on any comments about using your State Bank Multi-Currency Foreign Travel Card, please get in touch at cardservices@sbitravelcard.com

In the interest of security, the following subjects cannot be discussed by email or fax. Please phone the 24 hour Card Services team, who will be able to assist you in relation to the following:

  • lost/stolen/damaged Cards
  • queries regarding transactions on your State Bank Multi-Currency Foreign Travel Card or balance enquiries
  • PIN assistance
  • guidance on registering your State Bank Multi-Currency Foreign Travel Card online
  • help with forgotten usernames and/or passwords for “My Account” 

BY PHONE

Please click here to find details on how to contact the Card Services team by phone.

BY POST

FTC Helpdesk,
State Bank of India,
1st Floor,
Global IT Centre,
Sector -11,
C.B.D Belapur,
Navi Mumbai - 400614,
India.